Terms & Policies

Shipping Within the Continental US only please

Contact Us:

My Yarn Shop
264 N. Broadway
Coos Bay, OR 97420
USA

Phone: 541-266-8230 / Toll Free: 888-664-9276
Email: info@myyarnshop.com

Business Hours:

Monday - Saturday
10am - 5pm
Monday Evenings
6pm -8pm

Payment Methods:

  • Visa
  • Master Card
  • Money Orders and Checks by mail orders in US funds only please.
  • All prices are US Dollars

We accept MC, Visa

Shipping Methods:

  • Orders shipped out within 48 business hours.
  • We don't ship outside of the continental US.
  • All items shipped UPS ground or USPS, depending on weight.
  • Please allow 7-10 business days.
  • You will be notified if items are out of stock with the expected due date.
  • Items paid by Money Order or Checks will be processed after clearing the bank. Then allow 7-10 days in addition.
  • Shipping charges are determined by weight, quantity and zip code.

Gift Certificates:

Gift Certificates are available in any denomination over $10.

Return Policy:

Books and Patterns are non-refundable and can not be exchanged. All other returned items are subject to a 10% restocking fee. Returns must be made with all the original packaging by manufacturer and must be in resalable condition. Returns or exchanges must be within 30 days of receipt of the order. Orders refunded by credit card will be credited back on the card. If you have any questions on our return policy, please don't hesitate to call us at 541-266-8230 or email us at, info@myyarnshop.com.

Privacy Policy:

We take your privacy seriously. All information you submit to us will be for our information only. We do not sell or trade any of our customer's information. We may send special announcements or sale information to those who have signed up to be on our mail list. If at any time, you wish to be removed from our email list or mailing list, please just send an email to unsubscribe@myyarnshop.com.


© Myyarnshop.com

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